The Simple Cyber Security Solution
RESTAURANTS
Cyber Cut
"Every Restaurant needs Cyber Protection"
~Kelley
Restaurants are implementing innovative technologies and adjusting their business models to enhance the customer experience, strengthen sales and margins, and improve operational efficiency. Some of these innovations involve technology enhancements to point-of-sale (POS) systems, new cloud-based technologies, and an ever-increasing number of third parties that interact with customers. New business relationships and processes can create security gaps, alter access to sensitive data, or cause shifts in cyber risk liability exposures.
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Restaurants are heavily dependent on reservation apps to remain front and center with customers and satisfy a key logistical need—increasing traffic and managing table-turns. Additionally, the on-demand nature of customer preferences has given rise to new services, such as food delivery, that were previously limited to specific niche segments of the market.
Payment Evolving Technologies
The payment processing industry is continuously evolving with consumers demanding more convenient and flexible options. This shift incorporates an innovation-driven ecosystem consisting of processing terminals, new mobile technology, and credit card companies. Each generation of payment technology—from the traditional magnetic stripe cards, to chip cards, to various derivations of mobile contactless methods—has provided significant business benefits. But it also introduces new cyber risks.
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Europay, MasterCard, and Visa (EMV) cards are viewed as a step to decrease credit card fraud. The ability to accept EMV cards, however, does not come cheaply as they require new terminals capable of reading the embedded chips. But restaurants must also consider the cyber risks of not upgrading.
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Much like the EMV standard, innovations in payment technologies should be viewed as another step along the payment security infrastructure. Therefore, strengthening resiliency to cyber breaches associated with new payment technologies can be essential to business continuity.
Why do You Need Protection?
Recent cyberattacks suggest that restaurants may be prime targets for criminals and others looking to cause irreparable damage to companies through the exploitation of sensitive data. The use of new technologies, and the fact that restaurant companies process millions of credit card transactions annually, increases susceptibility. The core issue is that a greater number of third parties are handling an increasing amount of sensitive data. Recent high-profile cyber breaches only highlight the urgency for restaurant companies to contend with cyber risks to protect their customers, brand, and operations.
The Next Step...
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